Shipping policy

Last Updated: 02-September-2026

Aiper India delivers across India through authorised logistics partners. Delivery availability depends on address serviceability. We currently do not offer international shipping.

1. Order Processing

Orders are generally processed within 1–2 business days after successful confirmation and payment. Warehouse operations are generally Monday to Saturday, excluding Sundays and applicable public/national holidays. Orders placed after 3:00 PM IST may be processed on the next working day.

Processing may take longer during sales, launches, high-demand periods, public holidays or unforeseen operational events. Dispatch confirmation and tracking details will be sent by email and/or SMS.

2. Stock Availability

All orders are subject to availability. If a product becomes unavailable after ordering, we may offer restock waiting, an alternative by mutual agreement, or cancellation and applicable refund.

3. Delivery Timelines

Metro Cities: approximately 2–4 business days after dispatch.

Non-Metro Cities: approximately 4–7 business days after dispatch.

Remote Areas: approximately 7–10 business days after dispatch.

These are indicative, not guaranteed. Weather, courier delays, holidays, regional restrictions, high-volume periods, incorrect information and events beyond reasonable control may affect delivery.

4. Shipping Charges

Free shipping is available on eligible domestic orders unless otherwise stated at checkout. Any applicable shipping or handling charges will be shown before purchase.

5. Address Accuracy

Customers are responsible for providing a complete and accurate name, address, PIN code and contact number. Delays or failed delivery caused by incorrect/incomplete information may result in additional attempts or re-dispatch charges where permitted.

6. Delivery Inspection

Please inspect the outer package at delivery. If visibly damaged, take photographs/videos, inform the delivery personnel where reasonably possible, retain the packaging and contact Aiper promptly. Acceptance of delivery does not waive statutory consumer or warranty rights.

7. Damaged, Defective or Incorrect Products

For transit damage, manufacturing defects, incorrect products or missing items, contact us with order details and photographs/videos. After assessment, the resolution may include replacement, repair/service, missing-item fulfilment, refund or another remedy under the applicable policy and law.

8. Delayed, Lost or Failed Delivery

If a shipment is delayed, lost or undelivered, contact us so we can investigate with the logistics partner. For shipments returned to origin due to refusal, incorrect address, customer unavailability or other customer-attributable reasons, we may contact you regarding re-delivery or applicable refund options.

9. Cancellation, Returns and Refunds

Cancellations, returns, refunds and exchanges are governed by our Return, Refund & Exchange Policy. Nothing in this Shipping Policy limits statutory consumer rights.

10. Taxes

Applicable GST and other taxes will be handled in accordance with Indian law and the applicable tax treatment will be reflected in the order/price information.

11. Force Majeure

Aiper will not be responsible for delays caused by events beyond reasonable control, including natural disasters, severe weather, fires, strikes, government restrictions, transportation disruptions, civil disturbances or major infrastructure failures.

12. Contact

Aiper India Customer Support
Email: services@aiperindia.com
Phone: +91 7969595011
Hours: Monday–Saturday, [10:00 AM–7:00 PM IST]